FAQ's

First off, I want to thank you for taking the time to check out my website. I really do appreciate it.





WHAT IF I DO NOT LIKE THE FURNITURE ONCE ITS DELIVERED?

You may refuse the furniture at time of delivery, and return the product. Please check out the return policy section for more information.

HOW LONG DOES IT TAKE BEFORE MY ORDER IS DELIVERED?

A good rule of thumb is to allow 24-48 hrs from time of purchase until the furniture is in your home. Stock of product and customer availability may effect when we can get the product to you.
Also, during "tax season" we have increased sales. During this time which usually runs from end of January until mid April, delivery is usually 3-4 days from time of order on in stock items.

WHAT IF MY FURNITURE IS DELIVERED DAMAGED?

If you picked it up, you will need to bring it back and we will get the exchange done for you. If it was delivered, then we will bring the new piece to you. All furniture needs to be inspected and all damages need to be reported via email with pictures with in 24 hrs of delivery. Please send email to tom@dallasfurnitureoutlet.com

WILL MY FURNITURE LOOK EXACTLY LIKE IT DOES IN THE PICTURE?

Every effort is made to provide high quality images to assist you in choosing your furniture. However, images at times vary in color depending on a number of factors, including your monitor color settings, the photo's color settings, and your room lighting.

WHERE AREAS DO YOU DELIVER TOO?

We deliver in the Dallas / Ft. Worth area and up to 45 miles in any direction of our location in Dallas. However, if you are outside that area we may still be able to assist you in getting your order delivered. Please call for pricing on deliveries more than 45 miles away prior to placing your order. (if you are outside the delivery zone and place an order, we will not charge your card until confirming the delivery price with you)

IS IT SAFE TO ORDER ONLINE?

Absolutely! Any order can be completed online (except those using our NO CREDIT CHECK FINANCING) by adding the items you want to the shopping basket, clicking the "Check Out" button, and following the on-screen directions for shipping and payment details. Our secure server protects and scrambles all credit card numbers with Industry-Standard SSL encryption technology. If you feel more comfortable doing so, you may phone in your order.